search query: @author Ketelhöhn, W. / total: 7
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| Author: | Ketelhöhn, W. |
| Title: | What is a key success factor? |
| Journal: | European Management Journal
1998 : VOL. 16:3, p. 335-340 |
| Index terms: | STRATEGY STRATEGIC MANAGEMENT COMPETITIVE ADVANTAGE |
| Language: | eng |
| Abstract: | Werner Ketelhöhn argues that the concept of 'key success factors' (KSFs) is a key strategic one, and should not be confused with the many fashionable buzzwords in management that come and go. Understanding and developing KSFs enables a company to enter an industry successfully, differentiate between themselves with generic strategies and operate optimally between higher perceived value and lower delivered costs. Ways of identifying opration SKFs are suggested. |
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