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Author:Baldauf, A.
Cravens, D.
Title:Improving the effectiveness of field sales organizations: a European perspective
Journal:Industrial Marketing Management
1999 : JAN, VOL. 28:1, p. 63-72
Index terms:INDUSTRIAL MARKETING
MANAGEMENT
EFFECTIVENESS
Language:eng
Abstract:For companies competing in rapidly changing business environments, the sales force can be an important source for improving organizational effectiveness. The results of a study of 159 field sales managers in 79 Austrian companies point to higher effectiveness in organizations utilizing sales management directing and evaluating activities to a greater sales extent than managers in less effective organizations. The effective sales organizations place more emphasis on their sales territory design.
SCIMA record nr: 188835
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