search query: @author Finegold, D. / total: 7
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| Author: | Mohrman, S. A. Finegold, D. Klein, J. A. |
| Title: | Designing the Knowledge Enterprise: Beyond Programs and Tools |
| Journal: | Organizational Dynamics
2002 : VOL. 31:2, p. 134-150 |
| Index terms: | ENTERPRISE COMPANIES KNOWLEDGE MANAGEMENT ANALYTICAL REVIEW |
| Language: | eng |
| Abstract: | Knowledge management has been closely identified with information technology tools and programs to encourage face-to-face sharing of knowledge among members of knowledge communities. Yet these tools and programs are often viewed by employees as separate from work, and often have little impact on the way work is done in the firm. In this article, the authors share the findings from the study of 10 technology firms whose competitive strength depends on their ability to turn knowledge into products and services more effectively than their competitors. The authors' intent was to find out how to embed knowledge management in the organization as part of the way work is done, rather than as a special program. |
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