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Author:Baldauf, A.
Cravens, D. W.
Grant, K.
Title:Consequences of sales management control in field sales organizations: a cross-national perspective
Journal:International Business Review
2002 : OCT, VOL. 11:5, p. 577-609
Index terms:Sales management
Salesmen
Organizational research
Language:eng
Abstract:The authors explore the effects on behaviour-based sales maangement control on salesperson characteristics, salesperson performance and sales organization effectiveness with data collected from field sales managers in Australia and Austria. The study findings provide strong support for positive relationships between behaviour based control and salesperson characteristics, salesperson outcome performance, and sales organization effectiveness.
SCIMA record nr: 246642
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