search query: @author Balogun, J. / total: 7
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| Author: | Balogun, J. |
| Title: | Managing change: steering a course between intended strategies and unanticipated outcomes |
| Journal: | Long Range Planning
2006 : FEB, VOL. 39:1, p. 29-49 |
| Index terms: | change managers strategy |
| Language: | eng |
| Abstract: | This paper develops a framework to demostrate how both intended and unintended outcomes can result from the way middle managers - who are usually the recipients of a change strategy devised at the top - make sense of the senior management initiatives. A case study that looks at a privatized utility undergoing strategic change from a middle manager perspective illustrates how the framework can account for the phenomenon of unintended outcomes. |
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