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Author:Bates, S.
Title:Speeding the process at Schlumberger
Journal:Knowledge Management Review
2003 : NOV/DEC, VOL. 6:5, p. 28-31
Index terms:energy industry
case studies
knowledge management
Freeterms:knowledge transfer
business processes
best practices
Language:eng
Abstract:In a global corporation, there may be as many ways of doing business as there are local offices. One of the best ways to cutting costs and saving time is process streamlining. This article describes how a relatively small office in SclumbergerSema identifies the best business processes, and uses change management and accurate metrics to spread them around the world.
SCIMA record nr: 264913
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