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| Author: | Wilson, R.H. |
| Title: | Internet hotel reservations: the terms and conditions trap |
| Journal: | Cornell Hotel and Restaurant Administration Quarterly
2007 : NOV, VOL 48:4, p. 361-369 |
| Index terms: | hotel and catering industry hotel management electronic commerce internet contracts legislation law courts USA |
| Freeterms: | electronic reservation contract law click wrap browse wrap |
| Language: | eng |
| Abstract: | This article considers electronic hotel reservations as contracts and how lodging companies should bring out the terms and conditions (hereafter as TaC) on their website from the legislation point of view. Many online hotel reservations have click wraps or browse wraps. In those cases customers can read up on the TaC before an internet reservation can be made. The paper provides generalized useful suggestions how to improve the probability of a court's enforcing the TaC contained on a hotel's website. |
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