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Author:Malhotra, N.
Morris, T.
Title:Heterogeneity in professional service firms
Journal:Journal of Management Studies
2009 : SEP, VOL. 46:6 p. 895-922
Index terms:professional organizations
management science
professions
organizational research
organizational structure
sociology
Freeterms:consulting firms
normative theory
Language:eng
Abstract:This article concentrates on the differences between professional service firms. It is argued that differences between different profession sectors have an effect on the nature of professionals' work and, in turn, the organization and management of firms. Capitalizing on the sociology of professions literature, the study focuses on three key dimensions of knowledge, jurisdictional control and client relationships to compare legal, auditing and engineering consulting firms. It is considered how differences in these dimensions across the three professional services sectors impact upon the way firms are organized.
SCIMA record nr: 275111
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