search query: @author Richins, M. L. / total: 7
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| Author: | Richins, M. L. Verhage, B. J. |
| Title: | Cross-cultural differences in consumer attitudes and their implications for complaint management. |
| Journal: | International Journal of Research in Marketing
1985 : VOL. 2:3, p. 197-206 |
| Index terms: | COMPLAINTS CONSUMER ATTITUDES MARKETING MANAGEMENT MULTINATIONAL COMPANIES |
| Language: | eng |
| Abstract: |
SCIMA