search query: @author Hutchins, D. / total: 7
reference: 5 / 7
Author: | Hutchins, D. |
Title: | Quality is everybody's business. |
Journal: | Management Decision
1986 : VOL. 24:1, p. 3-6 |
Index terms: | QUALITY CONTROL CONSUMER SATISFACTION |
Language: | eng |
Abstract: |
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