search query: @author Coppett, J. I. / total: 7
reference: 1 / 7
« previous | next »
Author: | Coppett, J. I. |
Title: | Auditing your customer service activities. |
Journal: | Industrial Marketing Management
1988 : NOV, VOL. 17:4, p. 277-284 |
Index terms: | INDUSTRIAL MARKETING SERVICE MANAGEMENT MARKETING MIX MARKETING AUDITS |
Language: | eng |
Abstract: |
« previous | next »
SCIMA