search query: @author Allen, M. / total: 7
reference: 6 / 7
| Author: | Allen, M. |
| Title: | Strategic management of consumer services. |
| Journal: | Long Range Planning
1988 : DEC, VOL. 21:6, p. 20-25 |
| Index terms: | SERVICE INDUSTRIES STRATEGIC MANAGEMENT PRODUCTIVITY |
| Language: | eng |
| Abstract: |
SCIMA