search query: @author Smith, K. K. / total: 7
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| Author: | Smith, K. K. Simmons, V. M. Thames, T. B. |
| Title: | "Fix the women": an intervention into an organizational conflict based on parallel process thinking. |
| Journal: | Journal of Applied Behavioral Science
1989 : VOL. 25:1, p. 11-29 |
| Index terms: | ACTION RESEARCH GROUP DYNAMICS CONFLICT |
| Language: | eng |
| Abstract: | An intervention into an organizational conflict is discussed. This conflict is expressed by fighting between two women in a troubled unit of a state hospital. A diagnosis and intervention was prepared based on parallel process thinking, which postulates that conflict in one part of a system may surface elsewhere, sometimes in a different form that disguises its source. The women's hostility was fueled by feelings of competitiveness among the three senior men in the unit. An intervention using a microcosm group methodology was conducted, which resulted in the women's repairing their relationship and other improvement in the unit's morale and performance. |
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