search query: @author Eccles, R. G. / total: 7
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| Author: | Eccles, R. G. |
| Title: | The performance measurement manifesto. |
| Journal: | Harvard Business Review
1991 : JAN-FEB, VOL. 69:1, p. 131-137 |
| Index terms: | PERFORMANCE MEASUREMENT COMPANY PERFORMANCE STRATEGIC PLANNING |
| Language: | eng |
| Abstract: | More and more managers are changing their company's performance measurement systems to track nonfinancial measures and reinforce new competitive strategies. Five activities are essential: developing an information architecture, putting the technology in place to support architecture, aligning bonuses and other incentives with the new system, drawing on outside resources, and designing an internal process to ensure the other four activities occur. Every company will have its own key measures and distinctive process for implementing the change. Within the next five years, every company should redesign how it measures its business performance. |
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