search query: @indexterm AFTER-SALES SERVICE / total: 70
reference: 32 / 70
| Author: | Dierdonck, R. van |
| Title: | Success Strategies in a Service Economy |
| Journal: | European Management Journal
1992 : SEP, VOL. 10:3, p. 365-373 |
| Index terms: | SERVICE AFTER-SALES SERVICE SERVICE MANAGEMENT |
| Language: | eng |
| Abstract: |
SCIMA