search query: @indexterm AFTER-SALES SERVICE / total: 70
reference: 20 / 70
Author: | Bieletzki, H. |
Title: | Der Service als Absatzvorbereiter: Kundendienst-/Aussendienststeuerung. *ANACOMP |
Journal: | Absatzwirtschaft
1994 : NOV, p. 70-72 |
Index terms: | AFTER-SALES SERVICE SALES DEPARTMENTS CO-OPERATION CONSUMER SATISFACTION BRAND LOYALTY FEEDBACK INFORMATION SYSTEMS |
Language: | ger |
Abstract: |
SCIMA