search query: @indexterm after-sales service / total: 70
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| Author: | Conlon, G. Piturro, M-.- |
| Title: | Si desea beneficios, pulse 1. Como conseguir mejores tiempos de respuesta disminuyendo los costes. |
| Journal: | Harvard-Deusto Marketing & Ventas
1999 : JAN-FEB, 30, p. 70-75 |
| Index terms: | TELEPHONE SELLING CLIENTS AFTER-SALES SERVICE CUSTOMER RELATIONS |
| Language: | spa |
| Abstract: |
SCIMA