search query: @indexterm AFTER-SALES SERVICE / total: 70
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| Author: | Jackson, B. B. |
| Title: | Build customer relationships that last. |
| Journal: | Harvard Business Review
1985 : NOV-DEC, VOL. 63:6, p. 120-128 |
| Index terms: | MARKETING CONSUMER SATISFACTION AFTER-SALES SERVICE |
| Language: | eng |
| Abstract: |
SCIMA