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| Author: | Collins, F. Munter, P. |
| Title: | Exploring the garbage can: a study of information flows |
| Journal: | Omega
1990 : VOL. 18:3, p. 269-281 |
| Index terms: | INFORMATION SYSTEMS INFORMATION TRANSFER COMMUNICATION PROBLEM FORMULATION PROBLEM SOLVING |
| Language: | eng |
| Abstract: | Behavioural aspects of the information system are studied. While it has been demonstrated that informal communications are an important component of the information system, the implications of these informal communications are largely unknown. Based on study, the following hypotheses are developed: problem senders and problem solvers are paramount in organizational problem identification, both general and problem type communications are correlated with and might result in solution identification, both general and solution related communications are correlated with and might result in problem identification, and role stress is important in the general-problem-solution trichotomy. |
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