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| Author: | Turgeon, S. (et al.) |
| Title: | Perception of drinking water in the Quebec City region (Canada): the influence of water quality and consumer location in the distribution system |
| Journal: | Journal of Environmental Management
2004 : APR, VOL. 70:4, p. 363-373 |
| Index terms: | Distribution Perception Water resources Water supply industry Canada |
| Language: | eng |
| Abstract: | This study investigates the influence of water quality and the geographic location of consumers within a distribution system on consumer perception of tap water. It is based on the data obtained from two surveys carried out in municipalities of the Quebec City area (Canada). Three perception variables were used to study consumer perception: general satisfaction, taste satisfaction and risk perception. Data analysis based on logistic regression shows that water quality variations and geographic location in the distribution system have a significant impact on the consumer perception. |
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