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| Author: | Rogers, J. W. Louis, G. E. |
| Title: | Conceptualization of a robust performance assessment and evaluation model for consolidating community water systems |
| Journal: | Journal of Environmental Management
2009 : FEB, VOL. 90:2, p. 786-797 |
| Index terms: | performance appraisal water supply industry public services systems analysis models performance appraisal |
| Freeterms: | drinking water community water systems(CWS) conceptualization performance assessment and evaluation (PAE) |
| Language: | eng |
| Abstract: | The goal of this article is to proposes a conceptual model for robust performance assessment and evaluation (PAE) among consolidating CWS. The objectives of this article are to conceptualized methods for: (1) consistent performance assessment and (2) uniform summative performance evaluation among consolidating CWS. The article is a significant departure from current CWS PAE approaches in two ways. 1) it provides a goal-oriented approach for robust PAE among consolidating CWS. 2) it constructs efficiency-based performance metrics to temporally and spatially monitor the degree of attainment of the RDWS systems' goal. It is expects outcome from implementing robust PAE among consolidating CWS is increased levels of service through transparent benchmarking and improved financial accountability and proposed robust PAE model provides the basis for constructing decision support system (DSS) tools that estimate efficient solutions for allocating limited financial resources among consolidating CWS. |
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