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| Author: | Mole, K.F. (et al.) |
| Title: | The use and deployment of soft process technologies within UK manufacturing SMEs: An empirical assessment using logit models |
| Journal: | Journal of Small Business Management
2004 : JUL, VOL. 42:3, p. 303-324 |
| Index terms: | Small business Technology Manufacturing United Kingdom Models |
| Freeterms: | SME |
| Language: | eng |
| Abstract: | The study assesses the adoption of different soft process technologies (hereafter as: s/p/t.) from a survey of 218 British engineering and electronics small and medium-sized firms (SMEs). The new process (soft) technologies that were modeled included total quality management, Kaizan, and statistical process control. Logit models demonstrate that the determinants of s/p/t. adoption vary significantly from technology to technology (here as: tech.) The study questions a blanket approach to tech. adoption. Firm-specific factors make a larger difference to the adoption of process techs. than competitive factors. While on the whole small firms are slow to adopt new techniques, this does not hold for all techs, and future research might investigate what techs. SMEs adopt and why. Benchmarking, suggestions schemes, problem-solving techniques and ISO 9000 adoption was unrelated to firm size. |
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