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| Author: | Manville, B. Ober, J. |
| Title: | Beyond empowerment: Building a company of citizens |
| Journal: | Harvard Business Review
2003 : JAN, VOL. 81:1, p. 48-53 |
| Index terms: | Knowledge management Organizational behaviour Employees Empowerment Industries Democracy Society History Models USA |
| Language: | eng |
| Abstract: | We live in a knowledge economy. The core assets of the modern business enterprise aren't its buildings, machinery, and real estate, but the intelligence, understanding, skills, and experience of its employees. Harnessing the capabilities and commitment of knowledge workers is arguably the central managerial challenge of our time. Unfortunately, it is a challenge that has not yet been met. Corporate ownership structures, governance systems, and incentive programs, despite the enlightened rhetoric of business leaders, remain firmly planted in the industrial age. In this article, the authors draw on history to lay out a model for a democratic business organization suited to the knowledge economy. |
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