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Author: | Styhre, A. |
Title: | Becoming empowered: organization change in a telecom company |
Journal: | International journal of human resource management
2004 : DEC, VOL. 15:8, p. 1445-1462 |
Index terms: | Empowerment Organizational change Telecommunications industry Sweden |
Language: | eng |
Abstract: | As a normative model for the distribution of decision-making mandate and administrative and operative reponsibilities, empowerment serves as a new shopfloor model or ideology for decentralized organizations of the new workplace. The practice of empowerment is, nevertheless, not very frequently empirically researched, causing a confusion about what empowerment implies in terms of shopfloor activities. An extensive organization development programme at a Swedish telecommunication company is presented in this paper. |
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