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| Author: | Ebrahimpour, M. Withers, B. E. Hikmet, N. |
| Title: | A new perspective on ISO-9000 implementation. Experiences of USA and foreign owned firms (Qualitätssteuerung) |
| Journal: | International Journal of Production Research
1997 : FEB, VOL. 35:2, p. 569-576 |
| Index terms: | |
| Freeterms: | NORMUNG, USA |
| Language: | eng |
| Abstract: | Responses from over 500 companies relating to their experiences with ISO-9000 implementation are presented. The results reveal the importance and the dual role of documentation as a critical factor necessary to obtain ISO-9000 registration. The findings also reveal that there is no significant difference between the two firm ownership types for all variables tested , indicating that ISO-9000 appears universal in applicability. |
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