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| Author: | Hiltrop, J. Despres, C. |
| Title: | Benchmarking and performance of Human Resource Management |
| Journal: | Long Range Planning
1994 : DEC, VOL. 27:6, p. 43-57 |
| Index terms: | HUMAN RESOURCE MANAGEMENT PERFORMANCE MEASUREMENT EFFECTIVENESS |
| Language: | eng |
| Abstract: | This article focuses on performance measurements in the field of human resource management (HRM). It is shown that most efforts to assess HR performance have been restricted to 1. general measures of limited value, such as headcount or payroll costs, or 2. sophisticated measures that many managers are unwilling to use. As a result, adjustments in the human resource practices and policies tend to be based on intuition rather than methodical assessment of concrete and specifiable effects. |
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