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Author: | Parikh, M. Fazlollahi, B. Verma, S. |
Title: | The effectiveness of decisional guidance: an empirical evaluation |
Journal: | Decision Sciences
2001 : SPRING, VOL. 32:2, p. 303-331 |
Index terms: | DECISION MAKING DECISION SUPPORT SYSTEMS EFFECTIVENESS |
Language: | eng |
Abstract: | This paper describes an empirical, laboratory-experiment-based evaluation of the effectiveness of deliberate decisional guidance and its four types. The authors developed and used a comprehensive model consisting of four evaluation criteria: decision quality, user satisfaction, user learning, and decision-making efficiency. |
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