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| Author: | Blackmore, A. |
| Title: | Improving the use of know-how in organizations by reconciling enablers and contributors |
| Journal: | Journal of Knowledge Management
2004 : FEB, VOL. 8:2, p. 112-127 |
| Index terms: | Knowledge management Organizations Effectiveness Information technology |
| Language: | eng |
| Abstract: | This paper explores the impact of IT on the use of know-how within the organization. An attempt is made to determine whether measures to improve the interaction btw. IT systems and users can also improve the way that know-how is used in the organization. The purpose of this paper is two-fold: to present ideas that can be used to understand current development in specific organizations, and to outline measures for applying such ideas to other organizations in the future. |
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