search query: @indexterm department stores / total: 76
reference: 21 / 76
| Author: | Müller, C. Peill, E. |
| Title: | Der Service-Beitrag zur Kundenbindung: Warenhäuser. |
| Journal: | Absatzwirtschaft
1994 : OCT, p. 66-69 |
| Index terms: | DEPARTMENT STORES CONSUMER SATISFACTION SEGMENTATION SERVICE SALES QUALITY |
| Language: | ger |
| Abstract: |
SCIMA