search query: @indexterm ELECTRONIC MAIL / total: 76
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Author: | Dommeyer, C. Moriarty, E. |
Title: | Comparing two forms of an e-mail survey: embedded vs. attached |
Journal: | International Journal of Market Research
1999 : WINTER, VOL. 42:1, p. 39-50 |
Index terms: | ELECTRONIC MAIL INTERNATIONAL RESEARCH |
Language: | eng |
Abstract: | After this paper reviews the literature on online surveys, it describes an experiment that compares an embedded e-mail survey with an attached e-mail survey. The embedded survey yielded a significantly higher response rate than the attached survey, but there were no differences between the two methods on response speed, number of item omissions, or response bias. Suggestions are offered to future researchers of online surveys. |
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