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| Author: | Brown, A. |
| Title: | TQM: implications for training |
| Journal: | Training for Quality
1994 : VOL. 2:3, p. 4-10 |
| Index terms: | AUSTRALIA CASE STUDIES TOTAL QUALITY MANAGEMENT |
| Language: | eng |
| Abstract: | The paper focuses on the major issues for training and development in an organization: developing an organization culture; the need for focused training; training content; total quality management for the training section; training providers; the timing of training and induction programmes. The paper draws on case study experience from Western Australian companies who have introduced TQM. |
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