search query: @indexterm Australia / total: 778
reference: 722 / 778
Author: | Gilmour, P. |
Title: | Customer service : differentiating by market segment. |
Journal: | International Journal of Physical Distribution and Materials Management
1982 : VOL. 12:3, p. 37-44 |
Index terms: | CUSTOMERS SERVICE PHYSICAL DISTRIBUTION RETAIL TRADE AUSTRALIA |
Language: | eng |
Abstract: |
SCIMA