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| Author: | Dawson, R. |
| Title: | How new technology is opening doors for KM. Improving collaboration and innovation through online services |
| Journal: | Knowledge Management Review
2005 : JUL/AUG, VOL. 8:3, p. 16-19 |
| Index terms: | knowledge management technology companies Australia USA |
| Freeterms: | knowledge sharing |
| Language: | eng |
| Abstract: | New communication channels are making sharing of knowledge and expertise much easier than before. Companies can save time and drive innovation through sharing information electronically with clients. It is also possible to tap expertise through online interactions with professional services firms. As an book excerpt, this article explains some of the ways technology is improving knowledge sharing, expertise location, collaboration and document creation. |
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