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Author: | Patriotta, G. Spedale, S. |
Title: | Making sense through face: identity and social interaction in a consultancy task force |
Journal: | Organization Studies
2009 : VOL 30:11 p. 1227-1248 |
Index terms: | social indicators individual behaviour behavioural science group dynamics interaction |
Language: | eng |
Abstract: | This paper examines the dynamic connection between individual and social processes of sense-making in the context of group-based interaction. Drawing on Goffman's theory of face-to-face behavior, two main arguments are developed. First, the grounding of identity underlying group-based interaction typically involves repeated face games during which participant attempt to influence the patterns of interaction while maintaining a coherent image of self. Second, face games generate an "interaction order" which structuring properties and is thus essential to the social construction of sense within a group setting. It is found that the co-presence of participants during group-based interaction is in itself an occasion for sense-making as it enacts language-based controversies that require composition through shared construction of meaning. |
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