search query: @author Carr, L. P. / total: 8
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| Author: | Carr, L. P. |
| Title: | Applying cost of quality to a service business. |
| Journal: | Sloan Management Review
1992 : SUMMER, VOL. 33:4, p. 72-77 |
| Index terms: | QUALITY CONTROL TOTAL QUALITY MANAGEMENT COSTS |
| Language: | eng |
| Abstract: |
SCIMA