search query: @author Fiedler, K. / total: 8
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| Author: | Teng, J. Grover, V. Fiedler, K. |
| Title: | Re-designing business processes using information technology |
| Journal: | Long Range Planning
1994 : FEB, VOL. 27:1, p. 95-106 |
| Index terms: | INFORMATION TECHNOLOGY PLANNING IMPLEMENTATION |
| Language: | eng |
| Abstract: | In the face of environmental pressures, many companies are undergoing restructuring and downsizing. A major component of these changes is business process redesign (BPR) which involves the radical rethinking of institutionalized processes. Information technologies (IT) are major facilitators of many BPR efforts. This article examines IT-assisted BPR from a planning perspective. An integrated approach is presented and illustrated with examples from several major firms. |
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