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Author:Barney, J.
Hansen, M.
Title:Trustworthiness as a source of competitive advantage
Journal:Strategic Management Journal
1994 : WINTER, VOL. 15:SPECIAL ISSUE, p. 175-190
Index terms:TRUSTS
COMPETITIVE ADVANTAGE
ECONOMICS
Language:eng
Abstract:Three types of trust in economic exchanges are identified: weak from trust, semi-strong from trust, and strong from trust. It is shown that weak from trust can only be a source of competitive advantage when competitors invest in unnecessary and expensive governance mechanisms. Semi-strong from trust can be a source of competitive advantage when competitors have differential exchange governance skills and abilities, and when these skills and abilities are costly to maintain.
SCIMA record nr: 130476
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