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Author:Bhoovaraghavan, S.
Vasudevan, A.
Chandran, R.
Title:Resolving the process vs. product innovation dilemma: A consumer choice theoretic approach
Journal:Management Science
1996 : FEB, VOL. 42:2, p. 232-246
Index terms:PRODUCTS
INNOVATION
CONSUMERS
CHOICE THEORY
R&D
STRATEGY
Language:eng
Abstract:This article uses a consumer-based approach to distinguish between process and product innovation using a model based on choice theory. The article presents an empirical illustration of the model. The model is used to emphasize the need to pursue an integrated strategy of process and product innovation in response to consumer wants, and it also helps managers decide on the appropriate mix of process innovation relative to product innovation for R&D resource allocation purposes. Thus, this article attempts to provide the next step in adopting a successful innovation strategy based on linking consumer demands to engineering attributes.
SCIMA record nr: 161594
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