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| Author: | Douglas, T.J. Judge Jr., W.Q. |
| Title: | Total quality management implementation and competitive advantage: the role of structural control and exploration |
| Journal: | Academy of Management Journal
2001 : FEB, VOL. 44:1, p. 158-169 |
| Index terms: | COMPETITIVE ADVANTAGE CONTROL IMPLEMENTATION TOTAL QUALITY MANAGEMENT |
| Freeterms: | EXPLORATION |
| Language: | eng |
| Abstract: | The authors explored the relationship between the degree to which total quality management (TQM) practices were adopted within organizations and the corresponding competitive advantages achieved. They found relatively strong support for this relationship. In addition, the data showed some support for the moderating influence of organizational structure on TQM implementation effectiveness. |
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