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Author:Shy, O.
Title:A quick-and-easy method for estimating switching costs
Journal:International Journal of Industrial Organization
2002 : JAN, VOL. 20:1, p. 71-87
Index terms:ESTIMATION
METHODOLOGY
SWITCHING COSTS
Language:eng
Abstract:The author develops and tests a method for a quick-and-easy calculation of consumer switching costs among brands in a given industry. The theory developed and tested here maps observed brands' prices and market shares onto the switching costs which deter to consumer of a specific brand from switching to any other competing brand.
SCIMA record nr: 228670
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