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Author:Lanzara, G. F.
Patriotta, G.
Title:Technology and the courtroom: an inquiry into knowledge making in organizations
Journal:Journal of Management Studies
2001 : NOV, VOL. 38:7, p. 943-972
Index terms:KNOWLEDGE
KNOWLEDGE MANAGEMENT
MANAGEMENT
Language:eng
Abstract:Recent theories of knowledge management have offered a functionalist understanding of knowledge creating dynamics in organizations. Their focus is on the role of knowledge assets as a determinant of competitive performance. However, the presupposition that knowledge can be managed or treated as an objective commodity seems to overlook the highly interactive, provisional and controversial nature of knowledge-oriented phenomena in organizations. By deviating from the mainstream, the authors conduct a phenomenological inquiry into knowledge making within the setting of courtroom trials. Evidence is provided by in-depth case studies carried out in six Italian courtrooms adopting videocassette recording (VCR) technology as a tool for recording and storing the proceedings of criminal trials.
SCIMA record nr: 234321
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