search query: @author Mellahi, K. / total: 8
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| Author: | Mellahi, K. Jackson, P. Sparks, L. |
| Title: | An exploratory study into failure in successful organizations: the case of Marks & Spencer |
| Journal: | British Journal of Management
2002 : MAR, VOL. 13:1, p. 15-29 |
| Index terms: | BUSINESS FAILURES RETAILING SUCCESS |
| Language: | eng |
| Abstract: | Marks & Spencer (M&S) was one of the world's great retailers, enjoying legendary and iconic status, being often held up as one of the best managed and admired businesses in the world. Its "fall from grace" has been spectacular and dramatic and the company is currently fighting for its life. Based on extensive in-depth interviews with company managers and utilizing a case-study approach, this paper provides an exploratory study into failure at M&S and presents this in the context of the wider literature of organizational and managerial failure. |
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