search query: @author Michailova, S. / total: 8
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| Author: | Husted, K. Michailova, S. |
| Title: | Diagnosing and Fighting Knowledge-Sharing Hostility |
| Journal: | Organizational Dynamics
2002 : VOL. 31:1, p. 60-73 |
| Index terms: | KNOWLEDGE KNOWLEDGE MANAGEMENT ORGANIZATION |
| Language: | eng |
| Abstract: | This article argues that failures in knowledge sharing result from the less recognized fact that firms and individuals in firms are inherently hostile to knowledge sharing. It suggests concrete techniques for diagnosing the level of knowledge-sharing hostility in organizations. Three parameters are identified under which the knowledge-sharing environment influences individual knowledge-sharing behavior. These are (1) the behavior of knowledge transmitters; (2) the behavior of knowledge receivers; and (3) the transmitter's and receiver's shared understanding of the knowledge content. Based on the diagnosis, the article outlines managerial actions to fight knowledge-sharing hostility in organizations with a moderate level of hostility and in organizations with a high hostility level. |
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