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Author:Okazaki, S.
Title:The tactical use of mobile marketing: how adolescents' social networking can best shape brand extensions
Journal:Journal of Advertising Research
2009 : MARCH, VOL. 49:1 p. 12-26
Index terms:marketing
consumers
communication
brand loyalty
Freeterms:word-of-mouth
WOM
campaign
mobile
teenagers
Language:eng
Abstract:This paper examines the factors that effect on youth consumer participation in a mobile-based word-of-mouth (WOM) campaign and the reasons why people are willing to use mobile communication to spread information. 4883 male teenagers between the ages 13-18 years participated to the campaign giving the response rate of 21, 7%. The survey was implemented through a real product launching, men’s hairstyling wax, in the adolescent market to stimulate interest and participation. The launching included encouraging consumers to spread the information via word-of mouth and to participate in a hairstyle photo contest. In addition the survey included a questionnaire. Analyzing the model in terms of latent mean structures revealed that face-to-face WOM revealed stronger affective brand commitment and attitude toward the campaign than mobile-based WOM.
SCIMA record nr: 268424
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