search query: @author Greyser, S. A. / total: 8
reference: 6 / 8
Author: | Diener, B. J. Greyser, S. A. |
Title: | Consumer views of redress needs: in the case of personal care products, what is the extent of dissatisfaction and action in taking response. |
Journal: | Journal of Marketing
1978 : 4 OCT VOL.42 p.21-27 |
Index terms: | CONSUMER ATTITUDES CONSUMER DEMAND PRODUCT LIABILITY |
Language: | eng |
Abstract: |
SCIMA