search query: @author Marr, N. E. / total: 8
reference: 7 / 8
Author: | Marr, N. E. |
Title: | The impact of customer services in international markets. |
Journal: | International Journal of Physical Distribution and Materials Management
1984 : VOL. 14:1, p. 33-40 |
Index terms: | CUSTOMERS SERVICE INTERNATIONAL MARKETING SENSITIVITY ANALYSIS UTILITY ASSESSMENT |
Language: | eng |
Abstract: |
SCIMA