search query: @indexterm Chief executive officers / total: 802
reference: 188 / 802
| Author: | Greenberg, J.W. |
| Title: | September 11, 2001: A CEO's story |
| Journal: | Harvard Business Review
2002 : OCT, VOL. 80:10, p. 58-64 |
| Index terms: | Chief executive officers Leadership Crisis management Finance Service Companies Terrorism USA |
| Language: | eng |
| Abstract: | On the day of the terrorist attacks on New York's World Trade Center, the Marsh & McLennan Co. (MMC) lost 295 people of 1.779 employees. The company CEO Jeffrey Greenberg relates what it was like to manage through the unimaginable. In the midst of chaos and several problems, Greenberg and his colleagues improvised ways of communicating and assembled a broad-based program of support. Greenberg offers lessons about leadership, company culture, and adaptability. |
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