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| Author: | Smedlund, A. |
| Title: | The knowledge system of a firm: social capital for explicit, tacit and potential knowledge |
| Journal: | Journal of Knowledge Management
2008 : VOL. 12:1, p. 63-77 |
| Index terms: | knowledge management companies |
| Freeterms: | social capital |
| Language: | eng |
| Abstract: | This paper aims at clarifying the concept of social (here as: soc.) capital (hereafter as: soc-cap.) in the value creation in firms from the knowledge (as: knw.) management (as: KM) perspective. It is argued that different types of knw. have the distinctive logic of value creation and soc-cap. Soc-cap. is seen as a network of individuals with shared norms, beliefs and trust. The soc. network structure (here as: soc-net-str.) for explicit knw. is centralized and maintained by clearly defined rules, beliefs in high quality and trust in organizational hierarchy. It is found that the soc-net-str. for tacit knw. is maintained and distributed by the norms of reciprocity, beliefs in lifelong learning and an incremental trust. Finally, the soc-net-str. for emergent, potential knw. is decentralized and maintained by liberal norms, beliefs in innovativeness and an enabling type of trust etc. |
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