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| Author: | Ferrari, F.M. Toledo, J.C. de |
| Title: | Analyzing the knowledge management through the product development process |
| Journal: | Journal of Knowledge Management
2004 : VOL. 8:1, p. 117-129 |
| Index terms: | Knowledge management Product development Car industry Case studies Models |
| Language: | eng |
| Abstract: | This paper aims to present a model for the analysis to the knowledge management (or KM) on the organizational processes. Knowledge (here as: kn.) can be considered an input, an element of transformation, and an output of these processes. It is necessary to manage kn. in a more structured way to maximize the competitive advantage of these processes. The proposed model is composed of the following elements: contents, processes, infrastructure and KM principles. In this paper the model was applied - through two case studies - in the product development process (PDP) of automotive parts manufacturers. The results showed the lack of awareness about the presence of these KM elements in the everyday activities of PDP and the importance of the integration of these elements to the success of this management. |
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