search query: @indexterm complaints / total: 83
reference: 32 / 83
| Author: | Dzurová, M. |
| Title: | Reklamacné vztahy obchodných partnerov |
| Journal: | Ekonomicky casopis
1996 : VOL. 44:7-8, p. 645-652 |
| Index terms: | COMPLAINTS CUSTOMER RELATIONS COMMUNICATION CUSTOMERS PRODUCT QUALITY CONTRACTS |
| Language: | slo |
| Abstract: |
SCIMA