search query: @indexterm complaints / total: 83
reference: 32 / 83
Author: | Dzurová, M. |
Title: | Reklamacné vztahy obchodných partnerov |
Journal: | Ekonomicky casopis
1996 : VOL. 44:7-8, p. 645-652 |
Index terms: | COMPLAINTS CUSTOMER RELATIONS COMMUNICATION CUSTOMERS PRODUCT QUALITY CONTRACTS |
Language: | slo |
Abstract: |
SCIMA